Last Updated: September 26, 2025

Welcome to Contrast Engineering SMC Private Limited (“Company”, “we”, “our”, or “us”). By accessing or using our website, products, and services, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our website.

1. Acceptance of Terms

By using our website or purchasing our products, you agree to these Terms of Service. If you do not agree, you must not use our website or services.

2. Eligibility

To use our services, you must be:

  • At least 18 years of age, or accessing under the supervision of a guardian.
  • Providing accurate and complete information when placing an order.

3. Products & Services

  • All product descriptions, images, and prices listed on our website are subject to change without notice.
  • We reserve the right to limit quantities or discontinue products at any time.
  • Availability of products may vary and is not guaranteed until order confirmation.

4. Pricing & Payment

  • Prices listed are in Pakistani Rupees (PKR) and include applicable taxes, unless stated otherwise.
  • We reserve the right to change prices at any time without notice.
  • Payment must be made in full at the time of order placement, through approved payment methods.

5. Shipping & Delivery

  • Delivery timelines are estimates and may vary due to external factors beyond our control.
  • We are not liable for delays caused by courier services, customs, or unforeseen events.

6. Returns & Refunds

  • Returns and refunds are governed by our Refund & Returns Policy.
  • Please review that policy before making a purchase.

7. Intellectual Property

  • All content on our website, including text, graphics, logos, images, and software, is the property of Contrast Engineering SMC Private Limited and protected under intellectual property laws.
  • You may not copy, reproduce, distribute, or exploit any part of our website without written consent.

8. Limitation of Liability

  • We are not liable for indirect, incidental, or consequential damages arising from the use of our products or website.
  • Our liability shall not exceed the total amount paid by you for the product or service in question.

9. Warranties

  • Products are covered by manufacturer or company warranty as stated at the time of sale.
  • Warranty claims are subject to proper usage, installation, and maintenance of products.

10. Prohibited Uses

You agree not to use our website or services for:

  • Any unlawful purpose.
  • Spreading harmful or malicious content.
  • Violating intellectual property rights.
  • Attempting to hack, disrupt, or damage our website or systems.

11. Changes to Terms

We may update or revise these Terms of Service at any time. Changes will be effective immediately upon posting on this page.

12. Governing Law

These Terms of Service are governed by the laws of Pakistan. Any disputes will be subject to the exclusive jurisdiction of the courts in Islamabad, Pakistan.

13. Contact Us

If you have any questions about these Terms of Service, please contact us at:

📍 Contrast Engineering SMC Private Limited
4th Floor, Plaza No. 41, Eucalyptus Road, Giga Downtown Sector A, DHA Phase II, Islamabad, 45730

📞 Phone: 0339-2101555
📧 Email: info@contrast.com.pk